The back and forth with Tom Nguyen and his test team was fluent and comprehensive, and they were at it, sending messages and feedback at all hours of the day and night. Once we just let go and gave our precious baby to Karen Marcela Sierra-Hughes, Joe Carlon, and the rest of their teams, it was one of the most communicative and open processes I've experienced in this industry. I was truly squirmish of them, and we were constantly working/looking thru other certification methods to get where we needed to. Plannatech was issued Gaming Laboratories International, LLC certifications for both Ohio and Panama last month.įor years, I heard stories of the big bad boogeyman that GLI was.